Privacy Policy

Overview

We are committed to protecting your privacy and handling personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

Information We Collect

We may collect:

Name, email, phone number
Address and project details
Enquiry and communication records
Website usage data (cookies, analytics, IP address)

We collect this information when you:

Submit a website form
Contact us by phone or email
Request a quote or service
Use our website (cookies/analytics)

We use your information to:

Respond to enquiries
Provide information about our services
Maintain our internal records
Improve our website and services
Send relevant updates or marketing (you can opt out anytime)

We do not sell personal information

Storage and Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access using secure systems and restricted access controls.

Access & Corrections

You can request access to or correction of your personal information by contacting us. We may need to verify your identity.

Cookies

We use cookies and analytics tools to understand website usage and improve performance. You can disable cookies in your browser settings.

Third-Party Data Processing (Google Analytics & Google Ads)

"We utilise Google Analytics and Google Ads (including Google Marketing Platform) to collect and process data regarding user behaviour, traffic metrics, and campaign performance on our website. This data is collected through the use of Google cookies and identifiers, allowing us to measure ad interactions and deliver highly relevant advertising. You can learn more about how Google processes your data by visiting Google's Privacy & Terms at https://policies.google.com/technologies/partner-sites.

Google Enhanced Conversions (SHA-256 Hashing Protocol)

To safeguard user privacy while maintaining accurate marketing attribution, this website utilises Google's Enhanced Conversions protocol. When you submit an enquiry through our booking or contact forms, your personal contact details (such as your email address, phone number, and name) are automatically encrypted using a secure, one-way SHA-256 hashing algorithm before being transmitted to Google. This cryptographic process pseudonymises your data, ensuring your personal information is protected from plain-text exposure while enabling us to measure campaign conversions accurately.

Google Consent Mode v2 & Behavioural Modelling

We have deployed a Google-certified Consent Management Platform (CMP) that integrates natively with Google Consent Mode v2. This protocol dynamically respects your privacy selections. If you choose to deny analytics or advertising consent, Google's tags will operate in a restricted, cookieless state. This allows Google's algorithms to use aggregate, behavioural modelling to protect your privacy choices while maintaining. aggregate conversion measurement for Oceanside Living. You can manage, update, or revoke your cookie preferences at any time using our on-page Cookie Settings panel.

Accessibility Statement

Commitment

We are committed to making our website accessible to all users.

Our website includes:

Clear navigation
Readable text and good colour contrast
Mobile-friendly design

Accessibility Features

Limitations

Some older PDFs or third-party tools may not be fully accessible.

Feedback

If you experience accessibility issues or need information in another format, please contact us:

Email: admin@oceansideliving.com.au
Phone: 0424 773 505

We aim to respond within 2–5 business days.

Updates

This statement is reviewed and updated periodically.